We thank you and appreciate hiring our services. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any hire you make through us unless specifically stated otherwise on our products and services listings.Refund policy for editing services
If your article is rejected after our editing (subject to an unaltered submission to the journal) solely due to poor English - there should not be any other technical reason or weakness in the study, pointed by the journal reviewer/editor - we may provide full refund or re-editing. We highly recommend re-editing as it is sufficient to make your article acceptable, but we can refund if you wish. We do not accept any future jobs from the authors to whom we have refunded once. We do not provide refund in case of the customer's own dissatisfaction.
Furthermore, to qualify a refund or free reediting, the manuscript must be edited completely, including figure and table legends, the reported data (presented in tables and figures), references, etc. If a manuscript is partially edited, e.g., references are excluded, the excluded part may contain errors and might lead to a consequent rejection.
We highly recommend all new clients to take a trial before going for complete editing.
There is no refund for a discounted service.Refund policy for publishing service
There is no refund once your article/book is published or accepted for publications.